About Us

LoveBearMall is the trading name of Paul Joshua Gonzales, a sole trader established in England, United Kingdom.

LoveBearMall is an independent online retailer and private-label brand operated by Paul Joshua Gonzales. Products sold under the LoveBearMall brand are manufactured or supplied by third-party manufacturers and suppliers on behalf of LoveBearMall and are sold directly to customers at eligible addresses within the contiguous United States through lovebearmall.shop.

LoveBearMall is responsible for the accuracy of the product information published on lovebearmall.shop, as well as customer service, order fulfilment, returns, refunds, and any warranty expressly offered on the relevant product page.

Principal Business Address

8 Earl of Bandon Avenue
West Raynham
Fakenham
Norfolk
NR21 7DQ
United Kingdom

Returns Address (United States)

LoveBearMall Returns
96 County St
Walpole, MA 02081
United States

This address is used for authorised customer returns only. It is not LoveBearMall's legal or principal business address. Please contact us before sending a return.

Contact

Email: info@lovebearmall.shop

UK Administrative Office: +44 7851 803230

US Customer Support: +1 (508) 525-9411

Customer Service Hours

US Customer Support: Monday – Friday, 9:00 AM – 5:00 PM (ET), excluding US federal holidays.

UK Administrative Office: Monday – Friday, 9:00 AM – 5:00 PM (UK time), excluding UK bank holidays.

We aim to respond to all enquiries within 1 business day.

LoveBearMall is an independent business focused on providing clear product information and responsive customer support.